Positive Pliers values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following information when you contact us, place an order, or visit our website:
- Name, email address, phone number, and mailing address.
- Company name and business details (for B2B transactions).
- Order history and payment details (processed securely through trusted payment providers).
- Website usage data through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Process orders and deliver products.
- Respond to inquiries and provide customer support.
- Improve our products, services, and website experience.
- Send important updates or promotional offers (only if you opt-in).
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- Trusted service providers for payment processing, shipping, or IT support.
- Legal authorities if required by law.
4. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
5. Cookies & Tracking
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some site features may not function properly.
6. Your Rights
You have the right to:
- Request a copy of your personal data.
- Correct or update your information.
- Request deletion of your data (unless required to keep it for legal or transactional purposes).
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Positive Pliers
Email: positivepliers@gmail.com
Phone: +92 347-6130082